Why Do People Stay on Your Team and Why Do Some Leave?
Understanding why people stay on your team and why some leave is crucial for any business that wants to thrive. Employee retention remains a pressing issue for employers, as losing valuable staff can be expensive and disruptive. Conversely, keeping talented team members not only enhances team dynamics but also boosts company performance. In this article, we’ll explore the reasons behind employee retention and turnover, drawing from real-life examples and expert insights.
Understanding Employee Retention: The Reasons People Stay on Your Team
Let’s kick off with why people stay on your team. According to numerous studies, including one by Harvard Business Review, employee retention often boils down to a few key factors: job satisfaction, company culture, growth opportunities, and leadership quality. These factors blend together to create an environment where employees feel valued and motivated.
Even when agents move on, we truly believe that every agent can find success in different situations and with different firms. In fact, some of our closest friends are past agents from our team, and we still have those deep, sincere friendships. Just because someone needed to go somewhere else doesn’t mean the connection ends. While a few departures might be due to some confusion, the vast majority of our agents choose to stay with our firm for a very long time.
So, Why Do People Stay on Your Team and Thrive with Us?
Now, for the really good stuff: what makes the majority of our agents commit for the long haul? It boils down to our core philosophy and how we genuinely invest in our team members.
- Providing for agents, truly: Our belief is that we want to “provide for our agents the whole time” they’re with us. It’s not about just handing over a license and saying, “Here you go, good luck!” We want to be deeply involved in everyone’s lives as much as humanly possible. This means:
- Knowing what makes you tick: Understanding your motivations and what drives you.
- Helping you succeed: Figuring out the best ways we can support your growth.
- Tailored feedback: Knowing exactly when you might need a bit of a “chewing out” (in a good way, of course!) versus when you just need pure motivation.
- It’s a two-way street: This isn’t just us pouring into our agents; it’s a mutual relationship. Frankly, some of our biggest motivators in life are our agents, and they’ve become some of our best friends. That level of connection creates a really strong bond.
More than a team, it’s family: We’ve built something truly special here that feels like a family. We’ve shared so many incredible experiences, from fun trips to Vegas and Disney World. Our agents have even been there for big personal moments, like helping set up for our mom’s wedding. We’ve got agents who are on speed dial for our kids at school, and even act as babysitters. And just to show you how deep it goes, we even have two agents who have matching “Man of Mafia” tattoos. That’s how close we are as a family.
Ultimately, we believe there’s enough success to go around for everyone. You’ll never hear us say anything negative about an agent choosing a different path. Our focus is on nurturing a thriving environment where agents feel valued, understood, and like an indispensable part of a close-knit family, leading to enduring loyalty and success for all.
Even in a high-turnover industry like real estate, long-term loyalty still exists—when it’s earned. Most agents don’t leave because of splits or leads alone. They leave when they feel disconnected, unsupported, or like no one’s paying attention to what they really need to grow. That’s exactly why Mantle Realty operates differently. We believe in providing for our agents the whole time they’re here—not just onboarding them and hoping for the best.
Whether you’re brand new or closing deals like clockwork, our focus is on long-term growth, hands-on support, and real relationships. That’s why so many of our agents stick around for years—and even when some leave, they stay part of the family. You can read more about our approach on our New Agent page or get to know our crew on the Agent Spotlight page. And if you’re curious about why retention matters across all industries, this Gallup article on keeping talent engaged or SHRM’s advice for retaining top performers is a great place to explore more.
This isn’t just about agent retention; it’s about our fundamental belief in proactively providing for our agents “the whole time” they are with us. We don’t just hand over a license and wish them luck; we dive deep into understanding what makes each individual tick, how we can best help them succeed, and when they need a push versus pure motivation. It’s a hands-on, personal approach that transforms a professional relationship into something far more meaningful. This deep investment, on both sides, is precisely why the majority of our agents choose to stay with us “for a very long” time, building careers and lives within a truly supportive and engaging environment.
