New Agent Training Survey


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End of New Agent Training Survey


Overall Training Effectiveness

Did the training cover everything you needed to know for the job?
Was the training easy to follow and not too confusing?
Do you feel ready to do your job after the training?

Training Materials and Content

Were the training materials (like manuals and videos) helpful?
Did you get enough training on our company’s tech and tools?

Training Methods

Did we mix up the classroom stuff and hands-on practice well?
Did you get enough practice with real-world scenarios?
Were the role-playing exercises helpful?

Trainer Performance

Did the trainer(s) seem to know their stuff and were they easy to talk to?
Did they explain things clearly and answer your questions?
Were they supportive and made you feel encouraged?

Specific Topics

Suggestions and Feedback